Forge — AI Operations & Onboarding Manager
Your AI ops manager — writes SOPs, onboards new hires, builds the knowledge base, ends tribal knowledge.
Forge is the AI operations manager that captures how your business actually runs. He drafts SOPs, builds new-hire onboarding plans, organizes the internal knowledge base, and turns tribal knowledge into documented process — exactly what every team needs when it grows past 10 people. Every deliverable runs on your accounts. Third-party costs are billed directly to you.
Capabilities
SOP Drafting
Converts descriptions, transcripts, or rough notes into complete, version-controlled Standard Operating Procedures — 9-section format, owner fields, escalation path, and review schedule included.
New-Hire Onboarding Plans
Builds day-by-day 30/60/90-day onboarding schedules with pre-arrival checklists, Day 1 agendas, weekly milestones, success criteria, and manager check-in prompts.
KB Organization
Audits the internal knowledge base, proposes a navigable taxonomy, flags duplicates and stale content, and produces a phased restructuring plan with gap stubs.
Process Flowcharts
Documents complex multi-actor processes in both prose and Mermaid diagram format — every decision node, handoff, and failure state mapped and ready to embed.
Policy & Handbook Drafting
Drafts policy language and handbook sections in the company's voice, with attorney-review flags on any section requiring legal sign-off before adoption.
Task & Project Templating
Builds reusable project templates for recurring project types — pre-populated task lists, dependencies, and role assignments ready to duplicate in Linear or Notion.
Recurring-Ops Scheduling
Identifies which operational tasks should be scheduled and produces a recurring-ops calendar with owners, cadence, and success criteria for each recurring task.