Never Miss Another
Customer Call.
An AI receptionist that answers every call 24/7, books appointments, escalates emergencies, and works inside the tools you already use. No hold music. No voicemail. No missed revenue.
Every Call, Handled.
New Customer Calls
Greets the caller, captures name/phone/service needed, books the estimate or appointment directly into your calendar.
Existing Customer Calls
Looks up the customer, confirms appointment status, answers basic questions about job progress, and routes complex issues to your team.
Emergency Calls
Recognizes urgency keywords (water leak, no heat, storm damage), immediately escalates to your on-call technician via SMS + phone tree.
After-Hours Calls
Answers outside business hours, schedules callback for the next morning, and sends you a summary of every call taken overnight.
Voicemail Inquiries
Transcribes voicemails in real-time, qualifies the lead, and texts the caller back within 60 seconds to confirm receipt.
Wrong Number / Spam
Politely handles non-customer calls, filters robocalls, and never wastes your team's time on irrelevant inquiries.
Works With Your Existing Tools
Jobber, Housecall Pro, ServiceTitan, Google Calendar, HubSpot, Salesforce, Twilio. Booked appointments appear directly in your scheduling software. No double-entry.
Common Questions
What is an AI receptionist?
An AI receptionist is a voice-based AI agent that answers incoming phone calls for your business. It greets callers, answers questions, books appointments, and routes calls — 24/7, with no hold music, no voicemail, and no missed opportunities. Unlike a traditional answering service, an AI receptionist understands your business context and can handle complex conversations.
How does it handle emergency calls?
The AI receptionist recognizes urgency keywords like 'water leak,' 'no heat,' 'gas smell,' or 'storm damage.' When it detects an emergency, it immediately escalates by texting your on-call technician with the caller's name, phone number, and a transcript of the call. The caller stays on the line with the AI until your tech picks up.
Does it integrate with my field service software?
Yes. The SoloMatic AI receptionist integrates with Jobber, Housecall Pro, ServiceTitan, and most CRM/scheduling tools. Booked appointments appear directly in your existing calendar. No double-entry, no separate system to manage.
What happens when the AI doesn't know the answer?
When the AI receptionist encounters a question it can't answer confidently, it says so honestly, takes a detailed message, and routes the call to a human team member. It never makes up information or guess at answers.
How fast can it be set up?
The SoloMatic AI receptionist is typically live within 1-2 weeks as part of the managed Revenue Team setup. We handle the configuration, integrations, and testing for you.
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