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What is lead recovery software?

Lead recovery software automatically re-engages potential customers who went cold — missed calls, abandoned website visits, expired quotes, or old database contacts. Instead of letting leads disappear, it triggers multi-channel follow-up (text, email, call) on a schedule until the lead converts or opts out. SoloMatic recovers an average of 15–25% of previously lost leads for home service businesses.

Last updated: 2026-08-30 · Categories: explainer, leads, automation

Most businesses lose 40% of incoming leads within 5 minutes of initial contact. Lead recovery software solves this by acting immediately: when a call goes unanswered, the system sends an instant text-back with a link to book online or request a callback. When a website visitor leaves without converting, it sends a personalized follow-up email. When an old lead in your database hasn't been contacted in 90 days, it adds them to a reactivation sequence. SoloMatic's lead recovery system is fully automated and uses AI to personalize each message based on what the lead originally asked about — not a generic 'we miss you' template.

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