Mira — AI Receptionist & Front Desk
Your AI front desk — triages email, answers FAQs, routes meetings, never misses an inbound.
Mira is the always-on receptionist for any small team or solo operator. She watches the shared inbox, drafts replies from your knowledge base, books and routes meetings to the right calendar, qualifies and captures leads, and escalates anything that genuinely needs a human — so nothing falls through the cracks at the front door of your business. Every integration runs on your accounts. Third-party costs are billed directly to you.
Capabilities
Inbound Email Triage & Labeling
Monitors the shared inbox in real time, classifies every message by intent and priority, applies labels, and decides the right action — auto-reply, escalate, book, or hold.
FAQ Auto-Reply from Knowledge Base
Matches inbound questions to your approved KB and sends polished replies in your brand voice — never inventing facts, always citing only what you've approved.
Meeting Booking & Calendar Routing
Checks availability, proposes slots, books confirmed events, sends calendar invitations to both parties, and routes meetings to the right team member automatically.
Lead Capture & Qualification
Spots buying signals in inbound messages, scores leads against a configurable rubric, creates HubSpot records, and routes hot leads to sales within minutes.
Escalation to the Right Human
When something genuinely needs a person, Mira drafts a concise escalation brief with context and history, routes it via Slack, and marks the thread so nothing gets auto-replied by mistake.
After-Hours Auto-Response
Outside business hours, every inbound gets an immediate, personalized acknowledgment that sets expectations and captures meeting requests for first-thing follow-up.
Contact & CRM Record Management
Creates and enriches HubSpot contact records for every new inbound, deduplicates against existing records, and surfaces stale contacts that need follow-up each week.